FAQ
Delivery
- UK Delivery 3-5 Business Days
- European Delivery 5-7 Business Days
- Worldwide Delivery 7-14 Business Days
Tracking numbers are included in the shipping confirmation email that is sent after an order is processed. You can use your tracking number to get updates on your order. We can't provide any further information, apart from what the tracking information shows, once we have shipped the parcel.
Returns
Customers must pay for the return shipping fee. Once we receive the return we will provide a full refund of the initial payment amount excluding international shipping fees. Checkout our returns policy if you have any queries regarding returns.
- Once we have received your return, it will be checked by our quality control team to ensure that it is in resealable condition.
- Once approved, you will receive an email confirming your return. This process should take no longer than 3 Business days.
- The bank may take an additional 3-5 business days to process the refund.
SELL TO SECTOR
If you would like to sell and items to us, please message us on email.
Once we receive your product, our quality control team will inspect the item and approve the transaction.
Others
All Products are authentic. Each product is independently inspected by our in-house authentication team to ensure the legitimacy. Working with these products every single day allows us to tell apart any replica items. If you have any doubts or concerns regarding this, please check out our trust pilot.
You make a purchase - we select and find the product for you - the waiting period is 14-21 days
Contact Us
If you have any enquiries for us then please fill out the form below. Our dedicated customer service team will aim to provide an email response within 48 hours.